FAQ's
Let us guide you in an awesome adventure:
ABOUT CAMPERS AND 4WD FEATURES
All vehicles come with a CD Player, Aux Port, USB, or Bluetooth, (except in 2-seater vans). However, for those the 2-seater vans, you have the option of buying an MP3 radio transmitter that will play songs through the radio.
Yes, we do hire baby seats (limited availability depending on the location).
Single gas burner (with a bottle of gas which lasts 2/3 hours of use), water container, ice box (NOT electric one), pots, pan,s and cutlery., Wwe also provide table and chairs for outside and mattresses for your sleeping area. Vehicles are also equipped with a CD player/Aux Port/USB or Bluetooth.
Customers are welcome to put in a request for the design on the camper which we will try our best to accommodate if available. However as a lot of our hires is one way it is not guaranteed.
Our vehicles will travel approx. 8-13 kms per liter – depending on speed, terrain, and the Patagonian wind. A tank of fuel will cost approximately $80 USD to fill.
Tank Capacities:
• 2 Seater Iconic : 45 Liters
• 3 Seater: 55 Liters
• Truck 4 Sleeper : 65 Liters
• Overlander AT : Liters
The Overlander 4WD and the 4 Sleeper Deluxe.
No – the vehicles do not come with blankets or pillows. You will need to supply your own. Some depots carry pillows and blankets from previous customers. You can use these if necessary; however, this service is provided as a gesture of goodwill only. Some of our depots have sleeping bags and blankets to rent, ask at booking time.
A gas can lasts around 2-3 hours. You can buy some in supermarkets and in camping shops like Homecenter – Sodimac.
• 2 Seater: 1,30m width x 1,80m long
• 3 Seater: 1,50m width x 2m long
• 4 Sleeper Deluxe AT : Rooftop Tent: 2,50m long x 1,90m width
• Sunset Stage San Pedro : Bed: 1,50m width x 2m long
• Compact 4WD: Rooftop Tent: 2,50m long x 1,50m width
• Truck 4 Sleeper 4WD : Rooftoop tent: 2,50m long x 1,90m width
• SUV 4 Sleeper 4WD : Rooftoop tent: 2,50m long x 1,90m width
• Overlander 4WD AT :
• Cool Car 4 Travel : Rooftoop tent: 2,50m long x 1,90m width
Yes, we do have roof racks. No, we do not have tow bars.
No. But we advice you to download very good apps: Maps.Me and Overlander.
You can have internet on your mobile device getting a local sim card (we recommend Movistar or Entel) which are available to buy at almost any local store. The internet service in the van is a mobile WIFI for laptops. This is only available on Santiago but you can get one in any mobile phone company in Chile.
ABOUT ROADTRIP AND CAMPING
In most places, you’re allowed to park and camp provided you’re not too messy and noisy.
Along Road 5, you are allowed to stay for the night in Copec Petrol Station where you will find free WIFI and showers/toilets.
In city areas, it’s a good idea to scout out hostels or campings as some local councils fine backpackers for camping in the street (particularly Pichilemu). But as Chile and Argentina are large, sparse countries, you’ll have no worries about finding places to park and sleep for free!
Visit the site www.navieraustral.cl and www.taustral.cl and you’ll get all the planning information you need for your travel.
We do not allow driving onin the beach or in the sand of the desert. Liability reductions do not cover off- road driving. It is of course allowed to drive on unpaved roads in the South or North of Chile and Argentina (Carretera Austral and Road 40).
You can cross to Argentina as many times as you want if you have hired the papers to cross to Argentina with us (no reciprocity fee – this is the responsibility of the customer). But the van has to be dropped off in Chile, no drop off allowed in Argentina.
Crossing the border is easy and takes about 30 minutes (depending on where you cross it). The biggest border crossing is between Santiago and Mendoza; it will takelast more time there (in high season it can take up to 4-5hours). Remember not to cross the border with fresh food in the car as they will throw it away (cheese, fruits, vegetables or meat).
No, our cars are only allowed to cross to Argentina.
I am traveling on my own, can I join a group to rent a van? Unfortunately, we do not build groups but you can always try to get some more people from your hostel…
ABOUT LICENSE REQUIREMENTS
No…sorry!
YES! Anybody over 18 can hire with 18-21 liability reduction options (only CAMPERS, no 4WD).
Yes, you can hire a Wicked Camper just using a valid driver’s license from your country. An International License is not required. If you bring an International License, remember to bring your National License as well, the International one is not valid without the National one!
ABOUT EXTRA FEES
Daily as it is based on a calendar days.
We do not charge for extra drivers (up to 3 drivers).
250 daily kms are included in the price (135 clp per extra km extra).
However, we have packages of extra daily kms so you make sure all your kms are covered in your final price:
• 50km extra per day (Total of 300 daily kms): $5.750CLP extra per day
• 100km extra per day (Total of 350 daily kms): $9.500CLP extra per day
• 150km extra per day (Total of 400 daily kms): $12.000CLP extra per day
(Note that those packages have to be bought BEFORE your pick up, no package can be bought during your trip.)
The one-way fee depends on the drop off place:
• Santiago: 320.900 clp
• Puerto Varas: 320.900 clp
• Punta Arenas: 320.900 clp
• Arica: 320.900 clp
• San Pedro de Atacama: 320.900 clp
The remote fee applies for pick up in Puerto Varas and Punta Arenas when the drop off is in the same location as the pick up. For example: for a trip from Punta Arenas to Puerto Varas, we do not charge you the remote fee but only the one way fee…
Toll Tags inside Santiago are included creo que ahora se cobra (11.900 clp). These tags will cover unlimited use. However, toll roads outside Santiago are not covered and are paid in cash, from your pocket, just so you know.
This fee applies to all hires and covers a range of costs including credit card surcharge, reservation costs, and contract amendment fees.
• If cancelled up to 30 days prior to pick up: 20% of Gross Rental.
• If cancelled from 29 to 19 days prior to pick up: 30% of Gross Rental.
• If cancelled 18 to 7 days prior to pick up: 50% of Gross Rental.
• If cancelled 6 to same day of pick up or No Show: 100% of Gross Rental.
• If Vehicle is returned early: No refund available.
ABOUT EXTRA FEES
Hell yeah. Go to Bookings webpage
Santiago:
Our depot is open from Monday to Friday:
10.00 – 14:00 and 15:00 – 18.00 and Saturday: 10.00 – 13:00
We are closed on Sunday
San Pedro De Atacama:
Our depot is open from Monday to Friday: 10:00 – 18.00 and Saturday: 10.00 – 13:00
We are closed on Sunday
Punta Arenas:
Our depot is open from Monday to Friday: 10:00 – 18.00 and Saturday: 10.00 – 13:00
We are closed on Sunday
Puerto Varas:
Our depot is open from Monday to Friday: 10:00 – 18.00 and Saturday: 10.00 – 13:00
We are closed on Sunday
Arica:
Our depot is open from Monday to Friday: 10:00 – 18.00 and Saturday: 10.00 – 13:00
We are closed on Sunday
The easiest way to get to our depot is to take a taxi which would cost around 20.000 clp.
Airport pickups are not available. Most depots can be accessed by public transport, however, taxis can be a quicker and more convenient option.
Our minimum hires are based on an allowance of approximately 250kms per day. You should let our staff know your itinerary when collecting the camper.
Depending on availability, you can easily extend your hire by calling +56 9 4207 3790
Please always inform us that you will extend your stay. If you don’t do so, the extra days + a 60.000 clp fine will be charged from your credit card
Yes, you have two options:
1/ You are in Chile and want to extend your authorization documents to cross to Argentina: No problem, just call us at +56 9 4207 3790.
2/ You are in Argentina already and want to stay longer: You have to cross to Chile to renew your documents. Call us for more info at +56 9 4207 3790.
Call +56 9 4207 3790 with anticipation if you need to do this… but we have up to a $60.000clp late return fee..
No – you can only collect your vehicle during opening hours
If some cases, you will be able to do it, but you have to ask us in advance by calling +56 9 4207 3790… but we have a location changes fee up to 350.000clp.
Yes please! If you don’t, you will be charged 28.000 clp.
ABOUT VEHICLE MAINTENANCE & BREAKDOWNS
We have a 24- hour roadside assistance available to Wicked Camper hirers. In the event of a breakdown, you canare to call: +56 9 4207 3784 for assistance and our operator will help (English spoken).
ABOUT SPECIALS & DISCOUNTS
Visit our Special webpage or call our Roadtrip Planners: +56 9 4207 3790
OTHER QUESTIONS
No… yet. We will keep you posted.
Well look no further – we’ve got 5 locations in Chile and many all over the world. Call our Roadtrip Planner today: +56 9 4207 3790 or write to info@wickedsouthamerica.com
